Privacy notice
Who is responsible for this website
Kartheepan Ganeshwaran · Ganesh Immo
Rheinische Str. 72
44137 Dortmund
kartheepan@ganeshwaran.de
0171 2000437
Hosting, security and server logs
The intended hosting provider is STRATO, STRATO GmbH, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany. Visiting the website involves processing technical information such as the IP address, time of access, requested file, HTTP status and, where transmitted, browser details. This allows the site to be delivered, errors to be investigated and attacks to be prevented. The legal basis is Article 6(1)(f) GDPR. Article 28 GDPR applies to processing on our behalf. STRATO says it keeps visitor IP addresses for attack detection and prevention for up to seven days. Other logging and deletion periods depend on the hosting settings used.
Property listings and images from onOffice
My web server retrieves public ImmoFin Union listings via onOffice and displays the relevant properties. The server does not forward your entered contact details or visitor IP address for this request. For live images, your browser connects directly to image.onoffice.de. The image service receives technical details such as your IP address, the time of the request, the image requested and browser information transmitted with it. The purpose is to display current property offers. The legal basis is Article 6(1)(f) GDPR. See onOffice for more information.
If you open a listing or use a form there, the privacy information of that listing and the provider identified there applies.
Contact by email, phone or property portal
When you contact me, I process your contact details, the content of your message or call and documents you provide. I use them to answer, arrange appointments and prepare the brokerage or advice you request. Article 6(1)(b) GDPR applies to steps requested before a contract and to performing it. General enquiries are processed in my legitimate interest in communication under Article 6(1)(f). Email links open your mail application. The mailbox for kartheepan@ganeshwaran.de is hosted by STRATO GmbH, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany. STRATO processes your email address, your message and attachments, and technical delivery data on my behalf to deliver and store your message (Article 28 GDPR). Messages to the ImmoFin address reach the business mailbox at ImmoFin Union.
When you enquire about a property using an ImmoScout24 contact form, I receive the details submitted through it, such as your name, phone number, email address, the property concerned and your message. I use them to handle your enquiry on the legal bases described above.
Brokerage, financing and possible recipients
For a specific assignment, I process the identity, contact, property and contract details needed for the case. For a mortgage or personal loan, the case may also require details of salary, other income, equity, existing commitments and supporting documents. This helps assess, manage and complete the requested case.
I use ImmoFin Union’s onOffice account to handle enquiries. Depending on the case, the necessary contact and enquiry details are recorded there and may be used by ImmoFin Union to handle the case. As a credit broker, I submit financing applications in my own name. Depending on the financing enquiry, I use Starpool, Europace, Forum Finanz, BAUFINEX or eHyp. The contact and financing data needed for the case, including salary information and supporting documents, may be shared with the platform used and the lenders approached. In property transactions, necessary data may be shared with the parties and the notary. Technical providers for hosting, email and case management may have access for their tasks. Whether a recipient acts as a separate controller or on my behalf depends on its role. Where applicable, the basis is contract or precontractual steps under Article 6(1)(b), legal obligations under (c), legitimate interests under (f), or explicit consent under (a). When needed, I explain which data is required and the consequences of withholding it. If data comes from another source, I provide information on its source and processing where Article 14 GDPR requires it.
External links, Instagram and cookies
Instagram previews are stored locally and linked to the original posts. Loading those previews does not load Instagram components. Your browser contacts Instagram / Meta or another external provider when you open its link. Its privacy information then applies. The current site itself has no analytics or advertising trackers and does not set cookies or browser storage for those purposes. Language links open separate pages.
Retention and automated decisions
For closed enquiries that do not lead to an engagement, I delete the data from the records I manage no later than one year after closing the enquiry. If the data is no longer necessary before then, I delete it sooner. In ImmoFin Union’s onOffice system, data from these enquiries is deleted automatically when the configured retention period expires, unless you have consented to longer storage. You can withdraw consent to longer storage at any time with effect for the future. Legal retention or evidence obligations and the need to establish or defend claims can require longer retention. Certain brokerage records are kept for five years under §§ 10 and 14 MaBV or § 14 ImmVermV. Where anti-money laundering duties apply, the relevant records are generally kept for five years under § 8 GwG. Tax records subject to retention rules are kept for six, eight or ten years depending on their category (§ 147 AO). This website does not make solely automated decisions with legal or similarly significant effects. Lenders decide on financing applications according to their own procedures.
Your privacy rights
Subject to the applicable conditions, you have rights of access (Article 15), rectification (16), erasure (17), restriction (18) and data portability (20 GDPR). You can withdraw consent for the future. Under Article 77 you can complain to a supervisory authority such as Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW). To contact me, use kartheepan@ganeshwaran.de.
Right to object under Article 21 GDPR. You may object to processing based on legitimate interests for reasons relating to your situation. If data is processed for direct marketing, you may object to that use at any time without giving a reason.